維多利亞州立圖書館附近的墨爾本酒店

1）本人book左九天，自己都有帶沐浴液，但係不足夠，所以後三天要用酒店沐浴液，但係只用到二次，但係清潔了二次都完全無添加。 2）廁所坐廁完全無清潔。 3）放牙刷的玻璃位置由第一天已經有牙膏污跡，三天才清潔房間一次，但係都已經清潔左兩次仲存在，最唔明白係，我已經專登移走所有細毛巾，怕清潔工人看不到，點知清潔工人把細毛巾放上牙膏污跡，這樣是否見到或是見唔到？ 4）個吸塵機長期放在走廊升降機上前面，是否方便供給客人自己取來吸房？ 5）床頭櫃完全天天都佈滿塵。

位置絕贊！就在市中心最熱鬧的那條街上，旁邊就是墨爾本中央車站。酒店周圍有很多吃飯的地方，比如樓下10米遠就有蘭州拉麪，韓國烤肉自助，中國火鍋自助，稍微走到主幹道上就能看到各種餐廳了。如果來的晚，拐角處就是24小時漢堡王，樓下一拐角還有個Metro超市。 旅遊的話，基本上墨爾本市區裏的所有景點都在3公里以內，出門就有免費的有軌電車能坐。 位置非常棒。 不過酒店本身在一個巷子裏，樓不大，説是4星級酒店，但我覺得勉勉強強吧。感覺更像是3星級。但是他處在的位置實在是好，我經常早上玩一會，然後回來喝放在冰箱裏的可樂，休息15分鐘，出門繼續嗨，然後下午再回來喝口可樂，待一會，晚上繼續。沒有一個酒店能讓我做到這樣的

酒店其他都很好，交通便利，走路可到唐人街，周圍幾家7-11，就是門臉很小，而且有四間連鎖，需留意地址才能準確找到，另外酒店不提供拖鞋和牙膏牙刷，也不能打外線電話，Wifi則每次上網都要錄入密碼，且衹有房間內才有，離開房間連大堂都沒有，很不方便。

我是11月去入住三個晚上，一進去的時候服務中心的人就非常的親切， 讓我很感動，真的想特別感謝 thanks chief Concierge and Camilo 他們的服務讓我感到很滿意，每天走出大門Camilo總是親切問候！ 有任何的問題也耐心的回答我們，即使我們英文並不好！ 然後房間打掃的非常的乾淨，讓我們感到很舒服 這次的入住讓我有美好的回憶！謝謝你們。

位於市中心的這家酒店略高於平均水平。隔壁提供安全停車場,但不保證。客房服務食物還可以,但不像您預期的那樣熱。房間大小合適,乾淨整潔。工作人員非常友好。好幾天或過夜。該地區的餐廳種類繁多,豐富。

酒店位置特別好，出門就是奢侈品店鋪和網紅可頌店，離塗鴉街，大教堂，車站景點步行5分鐘，到中國街步行10分鐘，早餐非常豐富，服務也好，因為第一天到酒店已經當地時間凌晨了，服務人員還是幫忙送來了毛毯和拖鞋，非常感謝！我們帶了小朋友，一家人得到了很好的照顧和體驗，下次來墨爾本，還會入住。

We booked a quick trip to Melbourne for the footy. Because it was only 1 night we booked only a basic king room, and I also wanted to avoid a noisy 09 room. Arrived at reception to be informed they had upgraded us to an 09 room. I told the check in agent I did not want that room, despite it being an upgrade, and would be quite happy with the original room booked. She insisted on contacting the manager and they eventually moved us to an executive suite. This was a large and comfortable room, excellent bathroom and shower and comfortable bed. We did not notice any loud noise from Swanston Street from this suite. Quick trip up to the club lounge for a few drinks and nibbles before footy. Drink selection improved since our last visit and now a selection of spirits is available. Club lounge has nice staff. Breakfast there in the morning was also good. The club lounge has very nice decor. Will be back for 3 nights in August so hopefully will be as enjoyable.

I stay in hotels A LOT! But except for one other occasion, I've never bothered to leave reviews. But this place is one of the more questionable hotels I've stayed at for several reasons. The hotel: - they charged my credit card the full fee a day BEFORE I checked in. They have a 24 hr cancellation period with minimal one night charge yet they still took it upon themselves to charge me before I actually checked in - very unethical - they want a photo of government issued ID. Weird, with all the crazy data breaches occurring, it's recommended private entities DO NOT store this unnecessary data, yet they still expected a copy. I didn't provide it, just let them sight it upon check in - the pics used to promote the apartments are stretched out and misleading. The actual apartment is small, very small if you consider the costs incurred - photos online make it look like there is a bathtub, (and when I called the hotel to check, the person I spoke to told me there was a bathtub) but there actually isn't any which is VERY inconvenient when travelling with a companion who can only use a tub (for accessibility reasons) - they don't do housekeeping every day. You can ask for fresh towels but goodluck getting a vacuum or dirty bin emptied. The actual apartment - there is no ducted air conditioning. On a hot day (was 35° when I checked in) I needed to blast the AC at 18° (we froze in the living area) just so cool air can seep into the bedroom and cool it down so we can sleep - the actual apartment was very dirty. Tiles had previous occupants hair on the floor, carpet is stained in multiple locations, glass doors and outside balcony railing dirty with hand prints and smudges - minimal crockery and cutlery provided. Only one drinking glass provided - no tea towel provided - phone in room not set up. Had to call reception from my mobile to report issues - oddly there are very few electrical ports in the living area. Difficult to charge devices - there is no shelving in the wardrobe, and it's difficult to tidy anything up or pack things away. Only one storage shelf and you need a ladder to access it - the railing for the wardrobe is so high, one needs to be over 7 foot to use it - to access the bathroom, one needs to go through the bedroom so it's really hard to have one person stay up while another sleeps - the bathroom doesn't have a drain so any access water needs to be mopped with the towels to avoid a slip hazard (problematic as they only give you 2 towels and don't do daily room service) - there are NO clothes hooks in the bathroom The positives: Overall the staff were pleasant and friendly. Every staff member I spoke to in person was hospitable, helpful and very kind. The blockout blinds were good and the sound proofing was great. They also accommodated late check out. I felt very disappointed as I travel to Melbourne monthly and was very disappointed to pay premium costs for accommodation but get what I consider inadequate facilities. I'd only recommend s

酒店靠近中國城，附近有大型商場，離維多利亞圖書館步行幾分鐘。房間乾淨衛生，帶廚房，還有一個陽台。。體驗非常棒。

和我最好的朋友在一個雙人房住了6晚。發現房間佈置整齊，乾淨，空間和佈局都很好。 前台接待處的坎貝爾熱情，友好且樂於助人。斯蒂芬在我們的最後一個早晨幫助我們，為我的生日推薦了早午餐的絕佳建議。 我會將這家酒店推薦給想要在一個非常方便的位置安靜，舒適地住宿的人，但是，我們的房間根本看不到風景。 四星級而不是五星級的唯一原因是我們在住宿期間一直遇到維護問題（我們在第二天向坎貝爾報告），浴室風扇不工作，浴缸水龍頭/淋浴頭水開關不工作正確地。但是，話雖如此，坎貝爾確實道歉（即使不是他的錯，問題也沒有解決！），並給我們提供了下午1點的延遲退房服務和4張免費的飲料券，可在拉塞爾的曼特拉酒店使用，這非常好感謝！