美梅德福希爾頓花園酒店(Hilton Garden Inn Medford)

Beautiful Hotel . Staff was extremely helpful and nice . Room was really great too . If you stay get room facing entrance not highway, it will be a lot quieter .

Three nights at the hotel and not one new fresh towel or linen change- no garbage removed either. The room was untouched for those days. Holiday inn cleans everyday- Is this not a Hilton hotel?? Lady at the front desk was most welcoming- Male staff seemed to be annoyed when asked for assistance- Is that not their job ? I am confused as to why I am paying a premium- considering I travel to Medford three to four times a year.

Walking in it looked like a nice hotel experience, check in went smooth. However the room was less than ideal. We were placed in a room with an excelent view of the 10 hvac units that clicked on and off all night, 2 satelite dishes, and the vents for the grill. The matress/bed noisey, like it had been assembled incorrectly, or was unblanced. The pillows and i use that term lightly were flat and felt cheap and overused. The walls of our room were covered in scuff marks overall and smelt like stale cigarettes. (We dont smoke). I booked this Hilton Garden inn with previous positive experiences at others in the chain. Unfortunately it was let down. We wont be staying again.