We had been traveling all night and asked to check in earlier than 3pm. They were completely unaccommodating. We ended up sleeping in the lobby on a couch for a few hours. I asked several times to check in earlier than 3pm and one receptionist in particular was awful. She told me no rooms were available however the couple in front of us were given keys around 1pm. They made us wait until exactly 3pm to check in and gave us a room with no airconditioning. We had to change rooms as well! AWFUL Service!!
翻譯