陸瓦爾登Provincial House (Provinciehuis)附近酒店

Erg ruime en mooie moderne kamer met een goed bed. Badkamer ook erg ruim. Alleen jammer dat er nog wat zand in het bad lag. Minpunt is dat het zo'n 20 minuten lopen is naar Leeuwarden Centrum. Ook was er geen koelkastje aanwezig in de kamer.

Heel vriendelijke personeel. Plattegrondje ontvangen van de stad. Op de kamer koffie en thee, maar ook frisdrank aanwezig (gratis). Procedures m.b.t. parkeren verliep soepel en klantgericht. Kortom: er zijn veel hotels die hier nog een voorbeeld aan kunnen nemen.

Das Hotel liegt mitten im Zentrum und man kann alles fußläufig erreichen. Die Infos zum Parken am Hotel in der Fußgängerzone wurden vorab super mitgeteilt. Das Personal war freundlich. Die Zimmerausstattung war sehr einfach und in die Jahre gekommen. Trotzdem war alles da was man braucht. Das Frühstück war auch einfach. Wenig Auswahl aber Toast, Aufschnitt, Obst und Joghurt war da. Wer einen tollen Citytrip machen möchte und keine Ansprüche an Ausstattung und Ambiente hat, kann hier für Holländische Verhältnisse eher günstig übernachten.

我們的團隊由2個家庭組成。我們住的套房乾淨,現代,牀很舒服,有一個設備齊全的小廚房。自助早餐很棒,可愛的女服務員每天早上都有免費麪筋麪包給我們的女服務員。餐廳/酒吧的工作人員都非常可愛和友好。我們在酒店吃了晚餐,食物非常好。短週期到美麗的海灘或另一個方向到繁華的尼斯鎮。我們能夠在游泳池裏預訂插槽,這對孩子們來說很棒。我唯一的批評是游泳池不是很乾淨。我們會再次入住,絕對看看未來的其他韋斯特科爾德酒店。

不錯,挺新的,乾淨的酒店就在Leeuwarden附近。友好的工作人員。菜單不是英語,這裏很典型。但每個人都說英語足夠了。如果你想和平與景色,選擇後側的房間,朝向城市。如果想要陽光,不介意高速公路和停車場,選擇正面房間。當地特色是整個樓層的共享陽台。

酒店很乾淨,位於一個方便的地方!我真的開始欣賞荷蘭的人們爲了保持他們的業務運營的可持續性而付出的長度。華麗的小鎮,有很多友好的人。我愛上了這個地方,我一定會再去的,選擇這個位置入住,從我房間的景色也很漂亮。

Pleasant hotel, however without doubt the worst customer service I’ve experienced. I initially booked via booking.com where no upfront payment was required. I had to make an amendment to the booking and cancelled booking.com and booked Direct with hotel. I was travelling with my wife for business and to meet with Dutch colleagues at the hotel. On arrival at the hotel, I was informed they had 2 bookings for me. I advised this was a mistake and the receptionist told me that it was ‘no problem’ and the second room would be cancelled. The next day I received an email cancellation with an invoice for the 2 nights which had been taken from my company credit card. I explained that the booking was an error but the response inferred that I was lying and had booked the room for other unknown guests. Had I have known I was being charged for the room, I would have found someone somewhere who could have used it. Eventually after some e-mails I was offered a refund for the 2nd night on the basis that the hotel wasn’t full that night. I asked for a manager to review the situation and for refund to be credited back to card I paid with. I have received no further communication from the hotel or any refund. I spoke to my bank who advised the hotels position was that 2 bookings had been made and were therefore chargeable despite e-mails to contrary re refund for 1 night. I have stayed in a number of hotels in The Netherlands for business and never experienced such poor service. On a plus point, the hotel is quite nice and is in a nice town, but will not be visited again by me.