Monday January 30, 2023 The General Manager Federal Palace Hotel 6-8 Ahmadu Bello Way Victoria Island, Lagos Dear Sir, I write to you today to express my gratitude for a very relaxing weekend spent at Federal Palace. My husband and I checked in on Friday January 27, 2023 and left Sunday January 29th, 2023. We were attending the Small World function hosted by Federal Palace on Saturday January, 2023. We were in room 419. I wanted to bring to your attention the outstanding attitude, friendliness and professionalism of all the staff we encountered from security, to cleaning staff, waiters and waitresses, front desk individuals and those we had the opportunity to interact with, Your staff are truly your best feature. They are kind, professional, happy and so very polite, regardless of the situation and there were a couple of missteps, your staff remained respectful, professional and kind. From check in until check out we felt well looked after. We look forward to our next visit. Warm regards, Dr Kimberley Scollard
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