帕騰濃海灘度假村(Partenon Beach and Resort)

Estuve una noche hospedada en Mayo 2021 .. el aseo NO es el mejor, la atención aceptable. He visitado varias veces el restaurante, pero la última vez mi experiencia fue pésima, me sirvieron un caracol duro y se negó el mesero a cambiarme el plato.. aduciendo que tenian producto de calidad la cual no fue asi, me tocó pagar un plato que no consumí!! Te bloquean de las redes sociales cuando pones quejas!! Les falta mucho por aprender en atención al cliente!!!

La quinta real was booked so we went here. Got three rooms. A lot of construction noise. Pool under repair. In one of the rooms the air con didn’t work. That partner met someone and brought them back to the room. They called and said we had to pay for that. Ok great. At check out the person at reception, Alberto, stated he was going to charge us for the additional person. I asked if the was a discount for the air con not working, the construction noise, one other member of our group had to change rooms do to a water issue. He ignored me. I asked again and he said those things had nothing to do with the additional person charge. I agreed it didn’t I said it’s two different issues, what discount would you give me for my issue I asked. Nothing Albert said, visually bothered by my simple question. Lesson learned. Book La Quinta Real in advance. Don’t stay here. Thanks Albert!