Verified traveler
2023年9月8日
The check-in experience was great, and staff persons throughout the property were friendly. I arrived late and tired, so was disappointed to find that the bathroom had someone else's hair on the floor and hanging off the shampoo - and that there was no hot water in the sink. In fact, the sink only had hot water a few times, and the shower was sometimes lukewarm at best. When I informed the front desk of this, the solution was to call maintenance, which was a bit surprising given that the hotel was mostly vacant (as I knew from my chat with the front desk staff at check-in.) I'm not clear on why I wasn't offered a different room. I wasn't thrilled at the prospect of someone banging around the bathroom and ultimately declined the offer. The room was spacious, as was the bathroom. I was able to sleep comfortably due to relative quiet and a comfy bed. However, during the day my work was interrupted several times by the housekeeping staff having very loud conversations, often hollering at each other from several rooms away. The fitness center was excellent and very clean. The hotel has its good points, though there is room for improvement.
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