Positives first: excellent room, super sleep quality, perfect location for central Kigali, very friendly staff. Negatives: poor breakfast which arrived in bits and pieces over some 45 minutes, dirty public area after a function (clean up took a long time), understaffed (duty manager on one day was only person to be seen and did our breakfast), water pressure in the bathroom was often non existent and we had to remind reception to switch the pump on. From a so called boutique hotel claiming to offer luxury I had expected better.
翻譯