The staff is very friendly, the grounds are kept and the rooms are clean. Good spot for a quick night or two and if you don’t plan on spending time in your room or at the hotel. Only one restaurant on-site and serves breakfast only. There is a bar and restaurant within walking distance and it has good food and service. The only thing i didn’t like was the pool was extremely warm and when it’s already 100’ degrees outside you want to cool off - it was like a warm bath.
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Glyennzella
2023年6月16日
Doing my stay it was noisy and they hotel had many kids during my stay. They were left alone at the pool diving, and splashing others. The kids were rude. The hotel amenities such as the washer and dryer didn't work. I lost my money to the washer. The hotel staff were rude as well. I mentioned the leaking coming from the A/C unit in my suite and got it brushed off like it was nothing. The main elevator was broken. The room had sugar ants! This was suppose to been my birthday vacation and it was a devastating matter.
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Deborah and Luke
2023年8月8日
Quick stay for a birthday party, generally very nice, a little dated and worn in the rooms, but still comfortable- think $300 a night for this hotel is a bit much, but know every place in the keys is expensive
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Janet
2023年5月26日
Overall this was a nice hotel with friendly, courteous service. We did not like that the breakfast services were unable after 9:30 am and the pool was very small and had no access to food or beverages. The shared pools were across the canal so it was necessary to go by car which was inconvenient. We booked at an inconvenient time as it turns out because there were many school groups staying as well. When they used the pools, it was not an inviting atmosphere.
The manager cancelled my booking hours before I was to check in, I need a refund from your company and cannot find any way to do so please contact me at 8432901259, extremely dissatisfied customer
The grounds were maintained and clean. Security was good but should have asked how many guests were in each room before telling us no guests were allowed in pool.