SpringHill Suites Kennewick Tri-Cities

Muy bonita

Made reservations for 2 rooms several months ago. Requested adjoining rooms or rooms on same floor. Called a few days before arrival and was told our room request was okay. When we checked in we were told they couldn’t honor our request and were put in rooms on different floors. Very disappointing and inconvenient.

Courteous staff. Clean and spacious rooms with great facilities. Clean restaurant and lobby.

We enjoyed our stay. From the staff at check in, to the breakfast that was fresh and delicious… the cleaning staff who kindly let me know I had forgotten something in the room. Even before we left.

Crazy how many tax add ons there were without letting us know before booking it!! Plus the little store inside the hotel charged me $10 for 1 bag of microwave popcorn!! No prices on the items!!! The price of tge hotel was too expensive for the area.

We came to see WWE at the Toyota Center and had a great time at the event. We loved being able to simply walk across the parking lot and be in our hotel room, skipping traffic and a lengthy drive home. The staff were friendly and helpful. We arrived around noon on our check-in day and asked if there was any possibility of early check-in, fully expecting to be denied, but they made it happen. Our room was spotless and bigger than we anticipated. See photos for more. I got my receipt emailed to me proactively and checkout was late, but we headed out early. We did enjoy the complimentary breakfast the next morning which had a variety of things including make your own breakfast sandwiches, waffles, oatmeal, and coffee. Everything was clean and well-stocked. We loved the convenience of having this hotel so near, had no problems and a great experience, and if we ever return to Kennewick, we'll certainly be staying here again.

Room was a good size although the bathroom location (mid-room) was odd. Small but clean pool area.

The hotel and facilities were nice. They provided the three beds I needed. The air conditioner was noisy. The design was poor because it could not dampen the noise of the toilet.

I am unable to download the mobile app. I had car trouble when leaving and I went in and told the desk receptionist and she called the maintenance man and he was able to give me a jump so that was above and beyond in my opinion and the staff was very friendly and accommodating. I will definitely stay there again and recommend Marriott.