基恩市中心萬豪萬楓酒店(Fairfield Inn & Suites Keene Downtown)

確實不錯的酒店和房間，但沒有便利設施。它位於基恩的中心。

地理位置優越。酒店提供免費早餐，但沒有人出現，所以無法在現場享用。

前台服務員不太熱情。我們騎摩托車到達時被雨淋濕了。辦公桌旁沒有人。幾分鐘後，一個年輕人從里屋走了出來。沒有確認。我問酒店有烘乾機嗎？他說不。”我問我們是否可以獲得食物。他說這是 Keene，一切都在晚上 10:00 關閉。現在是晚上 9:00，我詢問外賣事宜。他說有一家披薩店，但不知道營業時間。我向他要了他們的電話號碼，他費勁地用手機才拿到。我告訴他沒關係。我們拿到了房間鑰匙，他說如果他可以幫助我們，請告訴他。他甚至沒有告訴我們在哪裡可以找到電梯去我們的房間。房間很好。床很舒服。我們散步尋找食物。辦公桌區空無一人。當我們回來時，辦公桌區域是空的。我的想法是，這一定是一場超級激動人心的比賽，他在後面的房間裡玩，而不是做他的工作。天氣不是這個年輕人的錯。他缺乏客戶服務！

No

Fantastic hotel. If only the larger cities had half the class and personability. Also, if only this app knew “personability“ was a word. I imagine this will only get worse. Enjoy Keene while it still has standards.

Heating system very noisy. Also parking to far from hotel, okay if you don’t have luggage. Otherwise okay

Excellent hotel, great location, wish we had more time to explore the area Could use a little updating, touch up paint here and there and allow to turn off the fan in the room.

Exceptional hotel in the perfect location in downtown Keene. We were in town to visit family for the holiday, and could not have picked a better location, close to excellent restaurants, bars, coffee shops etc. Rooms were enormous (we were in suites), super clean, and with comfy beds. Complimentary breakfast was very generous-with fresh egg options and plenty of fresh fruit and juice, very clean and well attended to. Staff was wonderful. Had a minor issue at check in that was resolved immediately and professionally. We were extremely happy with our stay and plan to stay again whenever we are in town. Highly highly recommend.