卡拉馬祖速8酒店(Super 8 by Wyndham Kalamazoo)

Nothing really special. I also booked for non smoking room but it smells one. Plus it says free breakfast but its not. Smelly carpet as well. But we are here for a night for work so its okay i guess but i hope they will improve.

Trip.com needs to update the photos and star rating… this was a horrible stay. Would NOT recommend it to anyone.

Room had no toilet paper, the hair dryer was missing (torn from wall), smoke detector was missing, chain door lock was missing, fire escape plan was missing, no soap, shampoo, carpet worn out , dresser drawers broken.

Smoke detectors sitting on tv stand with no batteries, bathroom vents is hanging from the ceiling. Floor was filthy. Dresser missing drawer and door……the 2 ladies at the front desk best part of the hotel

When I walked the girl told me that I was lucky I got the last room. I was like I’m lucky I have a reservation. There were garbage bags in the hallways, people fighting in the hallway. I believe this hotel people live there. There were flying bugs in the bathroom, mold in the bathtub, stains on the bed covers, no batteries in the remote or the smoke detector. If needed I can send photos of the stains on the walls.

Literally felt like I was at a hotel in the early seasons of the Walking Dead. Everything was run down. There was a pile of cheerios cereal that was on the floor in one of the hallways that was still there the entire two days of our stay. Our TV didn't work through half of the stay. I will say it did at least feel safe.

Booked a King room got a queen. Room still had dirty towels in bathroom. Tv did not work called desk they said they would be right there. 45 minutes later someone showed up, give up and left, 2nd person fixed the problem. Got woke up at 3:00 am by argument in the hall. Again at 4:30 with someone knocking on the window. We gave up on sleep a left at 6 am. Would have left sooner but was afraid to leave before the sun came up.

The motel was in poor shape. Moldings we're missing, there was a hole in the bathroom door, the threshold under the bathroom door was missing and filled with dirty material. The television remote did not work and only 1 channel was available.

I arrived at 11pm to check in and no one was at the desk I called and no one answered. But I called when I made my booking that it would be a late check in and even called to confirm I want a refund.