麻慄壩山旅館(Maliba Mountain Lodge)

O hotel tem uma bela infraestrutura, mas ainda falta muito para que possa ser considerado de fato 5 estrelas. Alguns pontos deixam a desejar, como a indisponibilidade de Wi-Fi nos quartos. A pior parte pra mim, no entanto, foi a equipe extremamente grosseira. Não sei por que nos trataram tão mal, mas parecia que estavam nos fazendo um favor. Desde o início, quando nos perdemos indo para o nosso quarto sem muita assistência, percebemos que as coisas não seriam fáceis. Mas depois, piorou. E muito! A funcionária da recepção inclusive se recusou a nos atender porque disse que não estávamos “dressed properly”, e que em “todos os hotéis do mundo” há regras desse tipo - talvez ela seja uma pessoa mais viajada que eu nesse sentido. Sou apenas um diplomata, né?

Tout simplement le meilleur Lodge du Lesotho ! Le lieu et la vue sont magnifiques, l’accueil et le service sont irréprochables et les chambres sont confortables et spacieuses. Merci encore pour tout !

Beautiful scenery and location. It was such a pity that the food was terrible. It was so bad that we decided to check out early. We did try to complain to management so they could try to rectify the problem but unfortunately it seems they did not.

Nice place for vacation out of town life, ideal for group tours. Hiking trails also available to cater for short hikes and day long hiking trips. Massage plour readily available. Natural pools for cooling off the heat during hikes. Horse rides for pony trekking lovers

I did not stay overnight. This place has great coffee and a beautiful view from its terrace. The staff is super friendly. They helped me out with a map and a couple of hiking suggestions. Even so I did not stay there, I was allowed to use their WiFi and was welcomed in there restaurant and bar. The place looked great. I booked a massage in there spa and that was also very nice and relaxing. Only the 2km walk up the mountain from the gate was a bit annoying, but that is what we call mountains; right? Do not forget those 2 km when you use their maps for hiking, you have to walk them there and back if you don't stay with them.

What a place such beautiful views and friendly local people. It’s a must do if people are ever near these mountains. Fresh air and simply couldn’t get enough. The park has been well taken care of and this shows.

I've been in contact with the Head Office Manager Desiree Rampershad regarding our booking for August 2023. I am completely disgusted by her lack of professionalism, attitude and rudeness on the phone. She provided, she provided us with a booking form with somewhat incorrect details and when I enquired for clarity, she demonstrated absolute rudeness and attitude over the phone. This is suppose to be the Head Office Manager, she lacks clients service and business etiquette. In turn we I cancelled the booking, she's bad for the brand and business!

I have been working with Maliba Lodge for a while now and I have to write this review as I have always received the most exemplary service from Desiree Rampershad. She gives service a whole new meaning. No matter what, she is always available (including on weekends) to help out and will sort out every issue. Our guests just love this place and I encourage everyone to go there, as, for me she makes booking such a pleasure. Thank you Desiree you are a credit to the organisation.

The location and the view of the Valley are amazing. The lodge offers a unique experience. it is so peaceful and restful. The staff was really kind and helpful. The environment is beautiful and the room was amazing equipped with everything.