合艾麗景灣酒店(The Regency Hotel Hatyai)

Really upset when my booking had been transferred to agoda.com and their simply change my room type from Grand Deluxe to Deluxe Room. But a fast response from trip.com when i raised up this issue to them and their pay back to me the difference of the room price

I have stayed in your hotel, either the old Wing or the New Wing. I have the following views. The hotel's New Wing has all the good points like cleanliness, good bath room facilities and good services. The old Wing had been neglected somehow. The bathrooms( my previous stays) were not up to grade as some have sewage problems, leaking pipes and floors would be wet through after shower. The layouts are poorly done. Counter services were good. Officers were generally polite and helpful.

住宿體驗不好 要求額外的枕頭沒有 要求額外鑰匙卡 1 間房間只有 1 張卡 直到我要求才打掃房間 無線網路很差

游泳池因整修而關閉 舉昇機太小 房間衛生間需要改進 對兒童和老人的危險 燈不工作 無法為手機充電 前台工作人員態度友善 貝爾霍德工作人員很好 客房服務很好 總的來說，他們的酒店是當地最好的 每樣東西都在那裡 利園僅一步之遙