黑格斯敦萬豪萬怡酒店(Courtyard Hagerstown)

We chose this hotel because of its location. Restaurants are just right outside and Hagerstown outlets is only a 10-minute drive from the hotel.

It was a little disappointing there was no continental breakfast. Most hotels these days offer that service. The mattress was a little uncomfortable. The positive was they served Starbucks. To offset no breakfast, maybe offer a welcome gift to guests with bottled water and snacks upon check-in.

The prices at the Bistro were way to high for the quality of food and the hours of operation were not good.

The property was very nice and clean with veryfriendlystaff.

The toilet didnt work. There was no maintence working the weekend so the front desk moved us to another room. No problems after that.

Toilet needs repair. Heating unit ver loud.

I visited my brother in New York this past week. On the return trip, I stayed at Hagerstown Courtyard. The stay was exceptional. I have allergies and the room was animal-free as requested. I stayed in two other Courtyards going and returning. The one in Kingston, NY, was great as well. The one in Harrisburg, PA, was awful. They are allowing pets in the hotel I suspect. Service dogs are usually put on the ground floor. These dogs are trained. Some people are using what is known as emotional comfort dogs and cats which are not trained one can ask a therapist or dog to declare them as an emotional comfort animal. There is a huge difference between the highly trained service dog. However, I have to have a room that is free of any animals. This hotel had me in a great room. The whole place was really clean.