美居古爾本酒店(Mercure Goulburn)

This was an excellent place to stay with one exception. We had been on the road for 2 weeks and stayed in a number of places and this one rated highly. The main concern was the location of the Motel is next to a trucking station and we heard them arriving and departing all night! A great Motel but ask NOT to be placed in Room 140 or close by. There were a number of vacant rooms in the Complex so don't understand why we were allocated a room in such a noisy area. So while this is an excellent Motel, we would not stay there again unless guaranteed a quieter room.

Everything is good, and we’re really satisfied with the cleanings. But we would appreciate if the WIFI is more stable and fast.

The Hotel itself is OK but the night check in is terrible; and even though they say they will won't let me down again; they did. So here I am standing in the freezing cold with a bitter wind at 12.45am on the 24 hour night phone for not 1 minute (as you would expect) but more than 10 minutes waiting for someone to answer. The lady then says she has to log in and check if they have my phone number and credit card (I had already sorted all that out earlier that day with reception). After another 5 minutes (I am like a frozen icypole stick now) she come back and gives me the code so my key will drop down. I got my key, went to my room and door won't open (red light flashing; meant to be green); so went through the whole phone process again; they gave me another key for another room and red light AGAIN! Eventually they had someone open up my original room...I am well travelled and this process is SO BAD. And this is the second time it has happened to me...I wonder why I keep coming back??

Next to M31 motor way exit, quite convenient, but no microwave oven in the room

A bit smoother check in this time.

the room was very clean bed was comfortable extra pillows would have been good room 163 had the worst toliet seat i have ever seen yellow scratched and not comfortable to sit on i am sure it could be and should be replaced at very little cost

I picked this hotel via the internet because it had a restaurant. When I arrived they told me that the restaurant would be shut until the new year. It would have been helpful to know before I booked.