BUGS! After checking into our room I noticed a roach crawling on the desk as soon as we entered. We called down to front desk and requested another room. After relocating to another room there were crumbs and food all over the flood in various areas. Disgusting. We tried calling down to the front desk to report the condition of the room but the phone was broken. We left promptly and got a full refund. Tatiyana at the front desk was amazing and helpful with the refund process. Service was great, rooms were dirty.
翻譯