烏白高爾夫水療酒店(Oubaai Hotel Golf & Spa)

Terrible experience. Paid a good amount of money to stay at the hotel to receive phone calls and emails straight after checkout accusing us of “ taking “ Hotel Gowns. We explained our frustrations of checking in with no gowns to start with and then being told we took them. We even offered that they then search our bags. They launched an apparent through investigation a few hours after we left into their gowns going missing stating that security and housekeeping were sure we took it and that we would be charged for it. So at this point they pretty much said we stole it. This is the same people who could not serve a clean dinning area for breakfast after the previous nights dinner buffet. Oubaai Hotel, I will rather donate five times the value of your gowns to a charity of your choice than pay for something we never took ! We didn’t use any complementary shampoo or shower gel, nor take the free slippers but we apparently have a thing for stealing gowns.

Slightly odd experience. Great staff on arrival, lovely communal areas, and a fantastic room. breakfast was decent too. But the place was empty and it all felt very strange as a result. Very disappointing too that the restaurant they chose to close (due to the numbers visiting no doubt) was the nicer one, leaving just an average pub type place

Arrived for the weekend after a long travel to get a room that smell musty and off. Safe didn't work, electric plug was not working. At breakfast you could also see standard way off. Fruit like black in the middle. Dirty bowls standing around between the food on display. Your not allowed to go with your car to clubhouse so we too a shuttle wait nearly 35 min for shuttle. Definitely not impressed!!!!!!

The Resort is located about 10 min from Georfe airport or the N2. Once passed the security gate, you find the reception with a Large entrance hall and many helping hands taking Care of your luggage. Some rooms (suites) are in another building, takes about 5 min walk. We had the junior suite which is fabulous and very spacious. 2 bathrooms, a working Desk, living room and Bath/ bedroom offer lots of space and amenities. Ok, there is only 1 coffee machine, 1 fridge..who needs more? The hotel wasn‘t busy, so the Spa closed at 5 pm and only 2 restaurants offered dinners. Those are pretty simple and „bar“ style, one is the member Lounge, which is in the golf club house, which requires a new safety code from the Gate and is only reachable by car Breakfast was offered in the Main hotel restaurant. We saw crews working on maintenance and upgrades, the Staff is extremely friendly, the price/ value is very balanced- so we don‘t know why there are not more customers..?

WARNING! Booked due to impressive photos. Do no be deceived hotel is very run down. No maintenance in years. No water in fountains. I thought we had arrived at an abandoned hotel when we pulled up. Broken items all around grounds and hotel. Our room had broken items everywhere too. Furniture did not work with layout. Deck furnitureggg needs upgrade. What the… the whole hotel needs an upgrade badly or better maintenance staff or budget. No coffee machine, only instant coffee (which is the worst). Shower would flood room due to the glass surround missing. Only good things were the views from room, staff and that we only stayed one night….. Wish we could get a refund.

The hotel is run down and severely lacking maintenance, whilst we were checking in children were riding through reception on bicycles. No signs of any management. Went to the golf club for drinks and dinner, shocking service, staff “hurry you up” as they want to go home early, food was far from good and order was not taken correctly. Hotel rooms are dirty and run down, net curtains in my room were torn, AC did not work, bed and pillows were horrible. We are on a 10 days trip around Western Cape and this is certainly THE WORST hotel we have stayed in, we will never go back

We went there as part of a group and had lunch and spent the day there Resort The resort entrance is quite authentic with a feeling of african design. You have to take the stairs or elevator to go to the restaurant or common areas as the reception itself is quite elvated from the ground. The hotel landscaping is quite brick style instead of lush garden style. And not everybody will like this design. It does have a swimming pool as wel but you have to find it. There is a restaurant nearby the river/stream. The river is quite uninviting and green/brownish - beware of what's lurking indepth. Food/service The hotel was perhaps overloaded with our group as the service was not there, disconnected and the food was uncooked on the buffet. There is a small greenish area at the main common entrance with a small kids playground. We didn't try the golf experience as we were there for only one day. Overall was not a great experience