蓋洛普 I-40 出口 20 號凱藝套房酒店(Quality Inn & Suites Gallup I-40 Exit 20)

Me gusto mucho el Hotel porque fue facil y conveniente volver a agarrar la carretera no batalle nada el Hotel esta muy bonito y el personal fue muy amable.

We are moving from California to Oklahoma and always stop here for the night. A wonderful staff, easy location and clean hotel.

Room 205 has a bed that collapses and the mattress is slanted. Perhaps needs replacing. The chair next to the bed that is for sitting is dirty. I am not sure what the loud noise or tapping was in our room many times during the night. A boiler? A furnace ? Hot water heater? One of the reasons we picked QI was for the hot tub. It would be nice if on the website it tells you that the rooms are not combined together inside a building. We were not interested at 8pm in checking in our room then putting on swimsuits and going outside plus use our key to enter the pool room. We paid $100 for one night including tax. It wasn’t worth that price.

Bed was uncomfortable and the only two things I rank a hotel on is cleanliness and comfort. I want hotels that I choose to be clean and the bed comfortable to sleep in this hotel was clean enough, but the bed was uncomfortable.

No plastic shower curtain, dirty sheets with yellow stains, no coffee filter, no big towels, no accommodation for handicap

the outdoor entrance and stairs for second floor inconvenient. wish that info would be in *******

Had an emergency and was unable to make it there. Can you please refund my money back to my card. Please advise.

There is homeless people wondering all over the parking lot, had people on the second floor screaming throughout the night, the door was pretty hard to open and dragged the floor, the place needs updated, it just felt dirty! The lady at the desk was absolutely amazing and she definitely gets a 10!

Yoni, the desk person put us in the farthest away room which was for handicap people. We had not requested a handicap room. We asked to be put in a room closer to the facilities and were told we paid through a third party and got what we paid for. Very rude. Would not recommend this hotel. We checked out without spending the nightroo.room