The hotel is in the best location possible in Funchal. You are away from all the noisy bars and clubs but still in walking distance to them. I also personally feel the hotel is nearest the best restaurants on the island (within 15 mins walking). The cleaning is impeccable and is done daily. The house maids work very hard! I did have a rough start at the beginning where I was given a very old room which hadn't been renovated but after querying this I was given a much better room which had been renovated so I was very pleased. The hotel also makes good efforts in entertainment. I was here for Carnival day and they brought in some performers much to the delight of the guests. I didn't eat at the hotel but there are so many restaurants to choose from just outside. To mention a few: Indian Palace (best Indian), Pedras do Lago (best Chinese), O Dragoeiro (best Portuguese) and Roma (best Italian). The hotel offers a laundry service but it's very expensive. Definitely go to Judita's Laundrette at the nearby Monumental shopping mall where they'll wash, dry AND send your laundry back to your hotel room for 18 euros that same day! Incredible service! Finally some people in the reviews complain about the hotel being at the top of a hill. It's true, but this hill is only 100 yards, not that far. But to be honest if you are elderly and dislike hills Madiera may not be the best place to visit since every road here has very big hills. Overall I loved my stay.
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