Took the grandkids. We've been there probably twice before. However, now I'm not going back again. Parking is a disaster especially for handicapped. Check-in is problematic but is too easily fixed IF somebody gave a crap! Treat your guest with smooth and expedient processing. We waited in line at around noon, and it took around 25-30 minutes. Only two attendants servicing about 12 or so in line. Here's the rub... Although the room was ready (Yay!), we were instructed to all return at 4 pm to have wristbands activated. What a cluster. Wait in line a second time with everyone else they told!!!! We get to the room and two of our wristbands didn't work in the door. A houseworker told us to go the front desk. I said send up a manager, I was not waiting in line AGAIN. Ended up being a non-issue. I arrived at the room which was already opened slightly. The door has to be actually LOCKED for the wristband to work. The room was big and wonderful, to be honest. Two bunks and two queens, a microwave, small fridge and a coffee maker. Problem: Some parents allow their kids to run wild both in the room unsupervised and in the hallway. Uncomfortably noisy. I was in our room listening to these kids racing each other down the entire length of the hall, screaming. Thier parents were all sitting at the other end of the hallway eating pizza and drinking beer. Sweet, huh? I called the office, and they said nothing could be done until the water park closed at 9pm. I figured as much. The walls and the ceilings are paper thin. You'd better like chaos. Things quieted down later, and we got a good night's sleep. The 2-elevator situation is a total dumpster fire. There's maybe room four people in each one. Slow as the second coming..... The whole place needs updating for sure. The water park missing some much-needed places to SIT! The chorine is so pungent my eyes burnt with-in the first 15 min. Although there were signs to this effect. After we got there, not before. It looked as though all kids were having a blast, so good enough. The dinner buffet was a bit pricey, but I really enjoyed the food. Ribs, chicken fingers and cheesy mac were all fantastic. There was plenty more too. Breakfast was a different story, long line. No signs on where to go or what to do. Very cramped for such heavy people traffic. They should develop two equal serving lines which appeared to be very possible, with planning of course. Food very basic and under-par. White gravy was tasteless and thin, no substance like, uh sausage. Biscuits were burnt on the bottoms. Scrambled eggs were not appealing. They had a good variety of fruit and cereals for the kids. BTW-This place is NOT walkable unless you can do a very steep long walk up a hill.
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