福瑞沙島度假酒店(Fraser Island Retreat)

The rooms were not as described No crockery/ cutlery Fan in ver poor state Steps to unit very unsteady Place filthy Finally got to speak to manager after 3 days . Wasn’t really interested, used the excuse as a sand island ! Did replace fan on last night & offered few packets chips and couple beers

Ok so let’s start this review with the bad, some plates, bowls and cutlery would be handy so you could have breakfast in your room and use the bbq facilities. And that’s all of the bad. Conveniently located an hour along the beach from inskip point places happy valley half way along the eastern beach. Perfect for your days exploring if you want to go up to Indian head and orchard beach or if you want to cross the island and check out kingfisher, central station and lake Mackenzie. But even better is 20 minutes behind happy valley is lake garawongera, no crowds and peaceful. The rooms are clean and basic, but you get the Fraser feel without sleeping under canvas. It got down to 9 degrees while we were there, and due to being off grid there is no heating, but with a jumper and the blankets provided, we were plenty warm enough. We enjoyed it so much we ended up extending our stay.

The staff were all so friendly . We had a lovely stay . The cabins were clean and comfortable .

The room was filthy. The people staying next to our room were up partying until 2am and the staff did nothing about it.

The room was not cleaned properly with sand, dust and rubbish under the beds and the lounge. Very limited cooking facilities in the room which is described as "two bedroom". In fact it is a single bedroom with the sitting area converted to a bedroom. The "camp kitchen was no more than a barbecue with a sink. Overall very expensive for second rate facilities. I would not recommend this place to anyone.

The bungalow was dusty. The shower is a shocker it does not drain properly you are standing in 20 mil of water all the time and the spray goes on the floor very dangerous. And to finish off I pulled the top sheet on the double bed back and there was all black pebbles on the white sheets that looked like a cockroach had been living there. Never again. Errol

Parking away from cabins was not ideal as our cabin was one of the furthest away from the car park. A kitchenette setup would be ideal.

This was a fantastic place to stay on the island. The staff were so friendly and attentive. The food was good and there was a good atmosphere in the bar at nighttime. Lastly the rooms were spotless and the bathroom was modern with a good shower. There was also a fridge and kettle in the room which was a great addition.

Like a previous review that I have just read, but, unfortunately did not read prior to staying there, this place has little to recommend it. The cabins are a climb up very poorly maintained stairs that, in places, are rotten. Watch for splinters if going bare footed. The BBQ area is at the very top of these stairs and are only acceptably clean due to the considerate cleanliness of guests. The cabins are very poor. The only basin is in the bathroom. There is evidence that there was once a sink next to the fridge but it has long ago been removed. There is no aircon, no TV no WiFi but there is a ceiling fan. Refurbishment or demolition is the solution. The cabins were not serviced in the 4 days that we were there. Also, there is absolutely nowhere to hang any clothes. You literally live out of your suitcase. The only furniture was a wooden box which held spare blankets. Luxury! The restaurant?!?! Very basic fried food, limited menu the same for lunch and dinner. Staff were very good in the cafe/restaurant . This place was up there vying for the worst place that I have experienced. Not recommended.