金普頓哈珀酒店(Kimpton Harper Hotel)

La ubicación es inigualable, las personas del front desk súper amables. Atención a todos los detalles. No hay mejor hotel para hosped**** en Fort Worth

Second time I have stayed here. It’s fabulous but there was a fingernail on the floor in the bathroom that was definitely not mine and a brown curly hair under the pillow. - again definitely not mine. I don’t like that I can’t adjust the thermostat - I had to call the front desk twice to remotely turn it up. Also I couldn’t get the TV to come on. The light would come on but just a black screen… Otherwise beds are super comfy and the shower had great water pressure and temperature. I appreciate the beer and water complementary at check in, the hour of free wine, and the coffee available in the morning at the restaurant.

The price of the room doesn’t do the value of the food justice. Pillows uncomfortable, sheets and towels rough. Kimpton used to be better than this when I worked for them, have definitely gone down in value

Great location and nice historic hotel. My only issue was during my two-day stay my room was never cleaned and I have no idea why. But overall would definitely stay here again.

We loved the hotel. The staff was friendly, the rooms were clean and beautiful, the dining area and bar area was exceptional. The valet staff was awesome, friendly, and fast. Complimentary drinks and water were a wonderful touch. We loved the close location to Sundance square, everything we wanted to do was within walking distance. My only suggestion would be to have signage on the lower entry level to let guests know check in is on the 24th floor. This wasn’t clear and we waited a bit on the lower level to check in. The valet pointed us in the correct direction but it wasn’t clear once you arrive at the hotel. I’m sure I overlooked this detail on my reservation.

Great property, easy walking to many places. Clean and staff was very friendly.

The bartender, my apologies I do not recall his name, the evening I stayed (12-17-23) was fantastic. Bed was super comfortable!

The hotel itself is very nice and clean. Great modern amenities. Valet is essentially required because of the location downtown. $45 per day will be charged to your account from the hotel for valet services, even if you have to retrieve your vehicle yourself from the garage because valet services are taking 30 minutes. Upon check out, I have 3 separate charges on my bank account from the hotel. One for $22, $162, and $280. When I called the hotel to inquire about the charges (we did not order room service, order drinks at the bar, etc.) the hotel staff was rude, and completely dismissed my concerns. Immediately, I was told the charges would be cleared on their end and returned to my bank account within 5-7 business days. What are the charges for? Why was my card charged in the first place? This is a horrible business practice. Especially if no one can explain what these “mystery” charges are for, nor apologetic in the least for the trouble of being out over $400 at their mistake. Such a bummer because this hotel was very nice.