美國宜居酒店 - 西雅圖 - 埃弗裏特- 北部(Extended Stay America Suites - Seattle - Everett - North)

Hotel was overbooked according to multiple front desk employees. First room we were put into was in awful shape: no linens, dehumidifier in the room and still running, pile of towels with brown mystery stains… front desk moved us to another room which was appropriate, but that room wasn’t completely good either: no pillows or towels. It was at least clean

The front desk was very upbeat cheery and kind so we liked that they were so helpful. The room and service wasn’t that great. Not sure if they were understaffed or busy, but our room was mostly clean but the made wasn’t made. Smelled a little musty as well but older building. To get there is quite difficult because it’s right off the freeway. Convenient, but a lot of traffic.

First night was ok other than the smell of smoke and something else funky (mildew?). The next morning, I went out front to smoke and was smoking where I had seen everybody else smoke. The assistant manager, Ebtisam Shkukani, came outside and got very close to my face and was screaming at me about smoking. I tried to explain to her that I was smoking in the same spot that everyone else was, and where would she like me to smoke? She proceeded to walk away so I just stopped smoking and went back to my room. On my way back into my room, she wanted to know my room number. I would not give it to her as I was in fear of what she was going to do. Later that afternoon, I went to the store and when I came back my key did not work. I buzzed to be let in the front door and the person that was working at the front desk let me in. I went up to my room and could not get into my room, either. I went back down to the front desk and the person at the front desk gave me a new key card. Around 4:00 in the morning, I received a knock on my door. It was my abusive ex boyfriend who had somehow found out what hotel I was staying in and who I have a no contact order with. This person had not only been buzzed in by the front desk, but apparently have been given my room number as there is no other way he could have found out. He continued to bang on my door, yelling and screaming and actually kicked my door in when I was on the phone with 911. He was arrested and the next morning, I was told to leave.

TV don’t have CC and internet barley work had pay extra 6$ for internet when it said it have wifi for our staying but not true barely have wifi at all!! Ada law they suppose provide full service for us when they don’t also kitchen have nothing to use had bring all my stuffs to use! When they said it’s kitchen but with what, nothing even not a coffee made!

No breakfast other than a couple of instant oatmeal packets on the coffee stand that was promptly removed at whenever-the-hell-I-want o'clock. Had a kitchen without any utensils, but they were available at the main desk..but no notes pointing you in that direction. No ice machine, but there were ice trays available if you asked for them. No pots and pans to use on the stove, so really all there was for kitchen appliances was a fridge and a microwave. Had to access the parking lot by using the room key, but that never worked, you had to push the intercom button and the gate would open. Exit gate was automatic. Some guy out in the parking lot every night walking around smoking cigarettes, I am guessing he was "security". Won't stay here again.

The front end desk clerk was exceptional with a friendly professional demeanor and with assisting me with transportation issues. The room had sticky surfaces in the kitchen and lots of hair on the bathroom counter and sink. Have stayed in many extended stay America suites and this was substandard to the rest of them. ******* site said this hotel has free airport shuttle but it does not. Even though it’s Less than 4 miles from the airport, only transportation was Lyft(taxi doesn’t p/u early morn or past mid evening). The round-trip cost equaled $75, which is outrageous. That alone will cause us to never stay at this location.

we were given aroom that had not been cleaned. the people we are travelling had to go to 3 rooms before they were given a room that had been cleaned. the property need a major overhaul..

The bed was very comfortable. There was no extras like kleenex or a coffee maker. There was an odor in the room. Flooring in isle ways was badly stained like there was a bad water leak at some point. There was mold in the freezer.

My stay was just overnight. When I entered the lobby I had to be allowed in. And the hotel itself was very run down and dirty they were doing construction in the hallway I think. When I got to my room it is clearly been updated but there were no amenities for the kitchenette, no blow dryer but clean. The bed was comfortable and I slept well. I didn’t stay for breakfast but it looked pleasing for eating in the car