伊利Candlewood Suites(Candlewood Suites Erie)

在三個房間之後，我們終於找到了一個足夠乾淨的房間，可以過夜。不是很好，但足夠乾淨。第一個房間的淋浴間和第二個房間都充滿了黴菌。第二個房間的床沒有完全整理好，聞起來很香。第三個房間還可以，但有一些問題，例如缺少一塊複合地板，地毯上有污漬，洗碗機沒有運行，因此刷牙後沒有咖啡杯，甚至沒有玻璃杯可以沖洗。這是非常不可接受的。不用説，我們不會再住在這裏，也不會推薦它。整個酒店都瀰漫著一種被忽視和不乾淨的氣氛。我相信 IHG 會很生氣地將這家特別的酒店附在他們的名字上。 圖片中包含了這家酒店可以預期的清潔度的通知......一個張貼在入口處，另一個張貼在登記處。絕對沒有辜負他們的注意。

Very clean and well maintained basic accommodation with a very helpful and friendly staff. Very close to food and services and there were no issues. Perfect for just a good restful place to stay.

Room was not clean beds were not made one towel in dirty bathroom. Worst hotel I have ever stayed in.

Nice hotel. Clean and modern. Full kitchen is a nice convenience. Check in staff very personable and kind.

The staff was excellent. Stay ended up costing $28 less than ******* stated at checkout.

I won’t stay there again. Mold in the shower. Keys stopped working on three occasions. No crafte for the coffee pot, no plates, no forks, finally, after day 4 I discoverer them in the dishwasher! Coffee in lobby not available in the morning. Thermostat in room didn’t work. Screen for the window was laying on the roof. Over all housekeeping was poor. Carpets were dirty. Entrance to the parking lot is on a one way street, depending on what direction you coming or going you have to make u-turns at a very busy intersection or figure out how to cut thru a mall parking lot to get to the hotel parking lot!!? During my stay there was some road work and there was huge signs set up at the only exit of the hotel parking lot making pulling out difficult and unsafe. (Not the hotel’s fault) but just added to my unpleasant stay. Terrible.

I booked a room with two queen beds and was given a room with only one queen bed. When telling staff about the issue, I was told all rooms were booked, that they "couldn't make a room appear out of thin air", and that no changes could be made. They only offered a $40 discount and a cot for the inconvenience. Very disappointed.

I thought the property was very worn in some places, the room had a very stale smell and our carpet looked awful. But the staff was very nice and helpful . But I doubt I will be back

The room was very specious. The pool and gym were nice. The bathroom could use some work- wear and tear made it look dirty. I wish the parking lot had an entrance from the mall. Pulling out onto Interchange Road with signs that blocked cars was dangerous.