伊利希爾頓花園酒店(Hilton Garden Inn Erie)

Enjoyed the whirlpool/hot tub. So many hotels no longer have this and it was nice to relax and use the hot tub after working out in the workout room. I would like a "free" breakfast, but I understood when making the reservation that the price did not include a free breakfast. I don't always eat breakfast anyway so I didn't want to spend $14.95 for the buffet.

Kim at front desk was extremely friendly.. what a delightful person. However, the woman who guarded the dining area in the morning was rude and abrupt. We were so excited to come down for breakfast, thinking it was a continental breakfast, and when we sat down, she rudely yelled from across the room: if you are planning on having breakfast here it is $14.95 per person. She could have been much kinder. It left a sour taste in my mouth and no way was I now going to pay with her attitude. What a shame she was so rude.

I travel every three months for a living. I’ve stayed at lots of Hiltons. This one is incredibly dated and an efficient. I spent 15 minutes trying to get on the Internet to know luck it said weak signal over and over. Finally had to use my hotspot to do a little work before bed after being on the road for six hours after a full day of work. The curtains didn’t completely obliterate the light from the parking lot. The toilet seat was loose and slid back-and-forth. The bed was squeaky and you could feel and hear all the springs. The sheet was hanging on the floor when I arrived from the side of the bed. You could hear all the movement upstairs this morning at 5:30 AM. Unusual in a hotel of the size and supposed quality. No glasses only Styrofoam cups offered for a Kureg with no water bottle to fill it. The showerhead good water pressure. Definitely not worth $150 price tag.

Our stay was very pleasant. Our room was very clean though the bathroom was not as clean as the room itself. We were relocated to another room and everything was immaculate. For our inconvenience, management gave us a complimentary breakfast card for two that we used the following morning. It was here that we met the sweetest person to assist us with our takeout breakfast selections. She could not have been more helpful and kind to us. Based on our experience I would recommend Hilton Garden in Erie.

Hotel room was not what I expected and was told I'm totally different the room did not have the things that I asked about when I booked it also I did not know that you had to rearrange your room to get refreshed I thought it just was an everyday thing that housekeeping did also there was no free breakfast I got one free breakfast voucher the whole time I was there and when I asked about getting some extra pillows and things they said if they could they would so I wasn't very happy with the accommodations that were there totally thought it was going to be different

Customer service was incredible on this website. The hotel itself was not as clean as i hoped for.. they don’t dust and they don’t clean the kuerig that’s in the room. A little worried about that but overall it was a great trip

It was a nice stay can work on cleanliness there was stains on the carpet and the tub wasn’t cleaned properly

First time staying here. I've tried other hotels in the Erie area. This is one of my top choices.

The staff was awesome. We need a few things and they came through every time. Love it was dog friendly.