Staybridge Suites 埃爾克哈特北(Staybridge Suites Elkhart North)

Great service & location!! Very clean

Weve stayed at numerous Staybridge Hotels and this one was by far NOT the most pleasant. The 1st room was so overpowered with floral spray or some sort of air freshner it was intoxicating. There was some sort of reddish brown stain /drops on the carpet near the restroom . When we went to the desk to switch rooms the gentlemen were very nice which is why i gave the higher star rating but we learned they allow pets to stay at the hotel which is beyond disturbing. Then our first breakfast experience included 2 random bums from outside that decided to help themselves to free breakfast, heat, and free tv. When we went to the desk to ask about them we were told "yeah they come in everyday". The one female bum was loading her pockets and bags up with all the food. Not quite sure why they would be allowed to make paying customers feel so uncomfortable and nothi g be done about it. Probably will not stay here again.

Lots of damage in the rooms when we checked in, worst of all being no safety lock on the door so anyone with a key to the door could come in at any point, and especially bad is that our four year old could open the door so I had trouble sleeping worried that she'd mistake the door and leave the room in the middle of the night. Was told that someone would fix it before we left but that never happened.

Property was great. Staff was especially helpful since ******* booked us a room that didn't match the pictures on the site. ******* was hard to get customer support. The staff, especially Aaron, upgraded us and he and the other staff were very attentive to our plight and our needs. I will consider Staybridge on more of my trips, but I will never use ******* again.

hotel is run down. holes in doors, tile missing, mattress hard-no pillow topper. floor was dirty. asked for a fan-no fans. windows don't open. air conditioner was luke warm/cold.

Hotel was nice. Bathroom had a lot of black mold on the ceiling.because of football game in area not a lot of rooms available. The mold was pretty bad

The room was excellent!! I loved the separate bedroom and living room. The bed was very comfortable and the room was quiet. I slept so well and have no complaints. I’m definitely staying here again!