杜尚別凱悦酒店(Hyatt Regency Dushanbe)

In terms of hardware: it may be necessary to dismantle and rebuild a hotel; in terms of software, it is necessary to fire the existing front desk staff and recruit some guys. If you do not plan to rebuild the hotel, the following questions need to be paid attention to by the hotel manager: 1. Can the water pressure of the shower be increased, and the shower water for bathing seems to be not as strong as the occasional rain in the Middle East; 2. Can the waitress at the front desk learn to smile? The customer does not owe the hotel usury, and the customer is not a fugitive. 3. We can understand that the maintenance cost of the room is high, but at least the light in the bathroom should be fixed. bathing in the dark is not everyone's favorite thing.

As an avid traveler and businessman, I have been traveling to Central Asia once or twice per year for the past fourteen years. In my travels, I insist on staying with Hyatt hotels. In Tajikistan, the Hyatt Regency Dushanbe is my 'Go To' hotel for their professionalism, hospitality, and warm welcomes.

Because there is no club access. We booked 3 nights in a club room only to find that the Regency Club Lounge has been closed since Covid and never reopened. It is now being used as a meeting an event space. The day we checked in, it was being used for a WHO conference and the day we checked out, they were setting up for a wedding. We were told by the reception that breakfast would be in the main dining room, and only between 6-8pm will there be a ‘Club Menu’ at the bar. So, we paid for a club room with no lounge to chill with our friends and no snacks and drinks throughout the day. I find it unconscionable for Hyatt Dushanbe to continue to sell club rooms with lounge access when the lounge is not accessible. The room is decent except for the occasional greyish towels and no water pressure in our shower. The saving grace is perhaps the magnificent view of the lake. But unconscionable nonetheless for such a trusted hotel brand.

Stay was fairly good. Better to provide more options for breakfast. Make sure that all complimenyqry items are complete when cleaning the room. Check the fllush of the toulet bowl since water is continuously pouring

Очень доволен лучший сервис Персонал был отличным, завтрак был отличным, я уже заполнил один из этих опросов. Отель был очень, очень хорошим отелем. Я бы порекомендовал своей семье и друзьям. Я хотел бы остаться там снова'

Ужасный сервис мы ждали 2 часа пока нам приготовят комнату , еда не вкусная, у нас была комната пол люкс и то она маленькая, ванная не закрывается комнаты относительно нормальная. не думаю что мы вернемся сюда когда либо .

На мой взгляд, лучший отель Душанбе. И по услугам, и по расположению. Доброжелательный персонал, все пожелания были учтены без лишних вопросов. Понравился спа-центр (с сауной и бассейном). При желании даже можно выйти на пляж перед отелем (пляж общественный). Спасибо.

Хочется выразить искреннюю благодарность коллективу отеля "Старт".И администраторы, и клининговая команда,и работники столовой - все очень любезны и доброжелательны.В отеле чисто, уютно, отличное соотношение цена - качество.Очень ухоженная территория, зелень полита, в номерах все новое и чистое.