倫敦克羅伊登鎮中心普瑞米爾客棧(Premier Inn London Croydon Town Centre)

超級好的住宿，非常細心的工作人員。距離地鐵和火車 1 分鐘，隔壁有超市，自助早餐（都很豐富）和 10 張床墊的令人難以置信的房間。我們一定會重複👍

We have stayed at this hotel on many occaisions as it is very handy for trips into London from nearby East Croydon Station. This time it fell very short of the standards we have been used to. - The only plus was the excellent breakfast and the friendliness of the breakfast room staff, who are a true asset to Premier Inn. - However, would you want to sleep in this Premier Inn Bed? - We were shocked to find that it looked like the bedding had not been changed! When pulling the duvet back, we noticed a lot of short black curly hair all over the sheet, on one side of the bed a nasty looking red stain was visible through the sheet and on lifting the sheet, a red and brown stain were on the mattress cover. - We reported this to reception within an hour of checking-in, and since we were out until later that evening, we were told by a member of the staff that they would get the bedding changed. They asked if we minded someone going into the room, which we did not, as there were no valuables, which we made them aware of. The hotel was full, so we could not be moved. - When we returned around 23:45, we found that the bedding had not been changed. We went back to reception and mentioned how disappointed we were that the bedding had not been changed, but the staff member had no idea what we were talking about and had to make a call to ask someone to bring us replacement bedding. - Around 00:20 we got a knock on the room door and a staff member had some replacement bedding but said he could not enter the room and we would have to change the bedding! - We received two sheets and a mattress protector. You could see from the folded sheets just handed to us, that they were fresh and pressed and were completely different from what was currently on the bed! At this point we suspected that none of the bedding had been changed from the previous occupier of the room and decided we could not trust either the pillows or the duvet cover. - We slept between the two clean sheets we were given and were careful only to put the duvet on part of the bed. Thankfully, Premier Inn has two extra pillows in a holder with a paper seal on the zip to show they were fresh and unused, so the pillows on the bed were replaced with these! - Next day after breakfast, I spoke to a gentleman that I presume was the general manger and explained that while I understand mistakes happen, it was the way it was poorly handled and with the lack of any sort of understanding or apology. He did listen, apologise and was very gracious, but it did spoil our trip to London and our trust in Premier Inn and their promise to hygiene that they talk of on their web site! We generally felt that standards were poor, we noticed various stains on the seat of the only chair in the room and the sofa appeared grubby. - During our stay one of the lifts went out of action. The remaining lift had all the ceiling lights flashing flickering very fast. We mentioned this to someone in the lift with us that looked like they w

在新冠疫情爆發之前，我曾多次在這家酒店度過我在倫敦的假期，我希望這不是巧合，但當我今年11 月回來時，我發現這裡比平時更髒、更雜亂，我們到達時的房間已經被整理好了。一點點地起來，但沒有像以前那麼快完成，你可以看到浴室的桌布有燒焦的味道，我不會再說什麼，我注意到過去的清潔度消失了，我不知道我是否會再回來，我不能'不能說這取決於Premier Inn連鎖酒店還是這種結構，但肯定不會比前幾年更多

Hotel nella norma,per quanto riguarda la pulizia meglio chiudere gli occhi . Colazione ottima e servizio cena buono , molto carina e gentile le cameriere di Sala , grazie per la tua gentilezza Rashmi. Non si però se ci tornerei. Posizione ottima .

對於吃早餐的女士、瑪西婭和同事來說，這 2 顆星實際上是 5 顆星。其餘的確實低於標準桿。歐陸式早餐僅含糖果。用於烘烤的甜麵包捲和工廠麵包。只有帶浴缸的浴室，您必須在其中淋浴。對我們夫妻來說：1.65和1.67公分進出是極度危險的。太深了，不好把握。搬到殘障房間了！！！第二天房間還沒打掃！您必須每天註明需要清潔。是一個顛倒的服務世界！助理經理完全不友善。不熱情好客，有點令人反感。 （9 月 9 日星期六早餐時出現）此外，浴室很髒。模具密封劑邊緣。油漆剝落。任何地方都沒有窗戶可以打開。沒有大廳可以坐下來或與家人見面。餐廳已用絲帶封鎖。實際上你不受歡迎或給人一種感覺。不要來這裡！

Brilliant overnight stay. Two members of staff made it very memorable. Marcia and Teresa in the restaurant were both lovely and helpful at breakfast and the food was great. Thank you very much. We stay at the Premier Inn regularly and have been staying at the Croydon central over many years. Always a warm welcome and very helpful staff. Thank you from Jacky and Martin

As usual, Premier creates fine service. But this particular branch wasn't as great as what I'm used to in Sutton. The furniture looked consisted of an old school table and chair for the main sitting area. There was what looked like a pub drinks table as one of the bedside tables. Plus there was an uncleaned chaise lounge sofa with stains on it.

Central hotel with helpful, friendly, efficient staff. Special mention for Teresa and Marcia at breakfast who were very cheerful and chatty. A lovely way to start the day. The hotel is convenient for the city centre and very welcoming. Recommended.

Good location and you know what to expect from Premier Inn, clean tidy rooms, comfy bed along with options for both breakfast and evening meal, Teresa and Marcia (Breakfast team) are very friendly and remember you from previous stays