希爾頓花園旅館-哥倫比亞哈比森(Hilton Garden Inn Columbia/Harbison)

Pool heater broken ! Overcharged rate and breakfast. Staff at front desk were nice. Had to park car far away from entrance. Whirlpool tub not working in room and dirty yet still charged higher rate of room.

Very great hospitality and customer service

Hotel is close to Columbiana Center. The AC unit in the room was cracked and falling from the wall but still worked. Hotel offers restaurant and a la carte food. Overall, quiet, clean, and great location.

The location was a little out of my way.

#好評#對安全性，房間佈局，鄰近活動，房內採光滿意

Très bien

Meh

My stay was horrible. I did not receive any housekeeping during my 5 day 4 night stay. The hotel was under renovation so all of the amenities were inaccessible. They tried to send me and my family to go swim at another property and when we went they would not allow us to swim because we were not guests at their property. My microwave was giving off an electrical burn smell so I called down for maintenance to come take a look at it, as I had my 3 kids in the hotel, I was worried about my family safety. No one ever showed up. The hotel manager came up the next day after my husband called the front desk a second time and swapped the microwave out. My room shower head and nozzles were dysfunctional and loose. The water never turned completely off so our whole stay we had to listen to a dripping faucet non-stop. This was the worst stay that I have ever had. I am a Hilton Honors member and I will be contacting Hilton Corporate office to report my unsatisfactory experience. This stay ruined my whole vacation with my kids.