查爾斯頓市區舒適酒店(Comfort Inn Downtown Charleston)

Staff is nice and kind room was ok. Breakfast is ok.

Even though the booking was done and paid through Trip.com the hotel asked on arrival that we pay resort fees so I provided my credit card and later realized that the hotel charged me for the entire stay not just resort fees like they said, and they actually charged me twice! When checking out I told the hotel staff about their mistake and they said they’ll refund me however when I checked my credit card I noticed the refund but also several additional charges so they basically refunded me and charged me again!! I tried calling the hotel but nobody answers so my advice is to stay away from this hotel! Additionally they had bed bugs!! So not only you’re paying 3-4 times the price but you’re also getting bit by bed bugs!

The representatives were all very friendly and informative. The room was very comfortable and very clean. The pool was very nice but a bit cool due to it’s always in shade between the Hotel and the neighboring building. Complimentary breakfast was a variety. From dry cerial, to hot oatmeal or grits, to waffles to eggs and fried potatoes with peppers. Very Nice. Only one suggestion would be to add a couple of towel holder hooks or racks so to be able to reuse.

The bathrooms were not as clean. Other than that it was a great stay!

Un bus gratuit va vers le centre de Charleston (merci au concierge de l’hôtel pour l’info). Une appli peut être téléchargée pour connaître les 3 lignes gratuites et les horaires.

Lo peor

We were there because I had an early morning doctor visit at MUSC. I feel like that due to the proximity to the hospitals, some concessions should be made. I had to be at the lab for blood work at 6:45 am with an appointment to see the doctor at 8. We arrived back at the hotel at 9:05 and the breakfast had already been removed. They offered me coffee which was cold.

Very run down, old and stained furniture and linens. Needs a remodel, staff at check in very friendly

The property was old and rundown. There’s also a $15 fee to stay at the property. This includes valet parking, which is extremely unnecessary considering the amount of parking space that is actually available.