First day Toilet not working, housekeeping did NOT fix just added a cleaner on top of the unflushed toilet. The hotel room had a view of a brick wall with the noise of the air conditioning units attached.
Booked this hotel for my son because it had a swimming pool, when we booked in, we were told our 13 year old son not allowed to use as it was in the small print ‘only over 16 years allowed’ we booked through ********** there was no information on the pool, just a picture which usually indicates it is available to use. The receptionist advised if we went along to the pool at the end of the day, that would be alright, we looked up the closing time on the hotel TV it said 9.30pm, went along at 8.45pm to be told it would be closed at 9pm by a very rude member of staff. Awful experience, thankfully we did not eat at the hotel, the receptionist advised against this.
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