When booking, and when looking at the pictures you provided, we thought we were going to be in a room where we would see either the sunset or sunrise right from our room or in the balcony area from our room. We get it that had we paid for a room that included this view, we could have it, but there was no indication that our room would have no view and would be dark and dingy. It was very disappointing. Also, we got no information about the pool or how we could access it. Having coffee available in the lobby in the morning was the only nice thing we could think of.
翻譯