During my recent visit to Borocay, I had the unfortunate experience of staying at the Red Coconut. Despite my initial anticipation of a rustic and authentic retreat, this hotel fell far short of my expectations. From the very beginning, signs of disappointment were evident, starting with the lack of response to my airport pickup request. Arriving at the hotel via three modes of transportation, I was shocked to learn that I had to navigate a 250-meter alleyway, struggling to carry my bags through the stagnant-smelling water left by recent rains. The hotel's entrance was puzzling, hidden within the restaurant where guests were actively dining. The staff, to their credit, displayed politeness and efficiency during check-in. However, upon reaching my room, I discovered the closed curtains and the absence of natural light, as the window had been boarded up from the outside. Furthermore, the room lacked internet access, necessitating a room change. The alternative ”Classic” room proved to be no better, with its curtains closed, revealing a view of incomplete buildings and rusty roofs that resembled a shanty town rather than the promised luxury resort depicted on the website. Politely, I expressed my dissatisfaction, emphasizing that I had paid nearly $1,000 for a seven-night stay, which fell within the top end of the mid-range bracket for Borocay hotels. Although other reputable 4-star establishments, such as Hennan and Aqua, were available within the same price range, I had chosen Red Coconut for its touted rustic charm. Regrettably, the hotel failed to deliver the expected quality despite the price. The hotel itself exuded a dated ambiance, with unsightly holes in the hallway walls and furniture that seemed on the verge of collapse. The bathrooms appeared dark and dingy, in stark contrast to the website's portrayal. The supposedly blackout curtains were white, allowing an unwelcome flood of light into the room at the crack of dawn, making it nearly impossible to get a restful sleep. Adding to my dismay, the toilet seat was covered in an unknown liquid upon check-in, leaving much to be desired in terms of cleanliness. The pool area, depicted alluringly in the hotel's photographs, turned out to be quite deceiving. There was a notable absence of lounging spaces, preventing any relaxation under the sun with a refreshing drink or a good book. Although the beach was conveniently located nearby, the constant stream of people passing by discouraged me from leaving my belongings unattended should I decide to take a dip in the sea. Despite my repeated requests to speak with the manager, I was met with assurances that my comments and feedback would be conveyed, yet I never received any further communication from the hotel. The majority of guests appeared to be Filipino visitors enjoying a short stay, and I find it hard to believe they were subjected to the same exorbitant $1,000 rate for the basic room. Red Coconut, in its current state, bears a resemblan
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