博卡－拉頓克勞斯特爾(Cloister at the Boca Raton)

All great reviews except the air went out while I was preparing for my son's wedding. 79 degrees in my gown and my husband's tux. Every night there were charges on my room, and I had to spend time at the front desk to clear them up. I had one car and they continued to charge me for 2. Overall this hotel was magnificent! These things happen. I would definitely recommend it!

Super Resort, Pools, Strand, Gym, Golfplatz etc. Am Pool im Cloister leider sehr langsamer Service Da wir mit offenem Fenster schlafen, mussten wir einmal umziehen, weil vor unserem Zimmer sehr laut eine Maschine lief. Klar, viele lassen die Klimaanlage laufen und das Fenster zu, dann ist das kein Problem. Deshalb hin zur Rezeption, Problem erklärt, Neues Zimmer festgelegt und ab zum Strand. Abends an der Rezeption bekam ich dann aber nicht die Karte für das vereinbarte Zimmer, sondern ein anderes. Dies war dann exakt 3 Meter vom alten entfernt mit dem gleichen Problem und Lärm. Diese 2. Nacht mit schlechtem Schlaf war unnötig und ärgerlich.

We were in a wing of the hotel that was under construction. Our garden view room was overgrown and had construction fencing outside. Our hallway was intact but we had to walk through construction at the head of the hallway. Also, the car service that is affiliated with the hotel did not show up for our early return to the airport. The service had no record of our reservation yet we had a text confirmation from them.

The property is beautiful, clean and elegant. The only negative on our trip was that I made a dinner reservation for my wife’s birthday and the restaurant didn’t bring out dessert with a candle and sing Happy Birthday as we had discussed.

Excellent and polite service, water park and lazy river for the kids amazing!! Comfortable rooms and the restaurants are excellent but pricey

Bath room missing items

Regular customer loves everything!!!

Refined hotel with professional staff and clean rooms and super comfortable beds, it was our first time staying there but it won't be the last

THE PROPERTY IS BEAUTIFUL AND THE STAFF IS EXCELLENT! STAYED THERE MANY TIMES JAN 3 - 8 2024. THE FOOD PRICES ARE OUTRAGEOUS. BREAKFAST FOR TWO - $100.00 DINNER FOR TWO WITH ONE DRINK - $200.00 LUNCH FOR TWO - $90.00 PARKING $60.00 PER NIGHT. RESORT FEE - $45.00 PER NIGHT.ROOM CHARGE TAX - $40.56 - RESORT CHARGE TAX - $5.85.IF YOU STAY FOR FIVE DAYS WOULD COST 5-6K