Best Western Plus Belize Biltmore Plaza

Es una m intente cancelar la reserva y no la cancelaron, por cuestiones del destino no pudimos abordar el avion y nos fue imposible llegar, pero ingresamos la solicitud de cancelación antes de la hora de check in

Nice hotel but stayed during construction so very noisy earl in the morning. Nice big beds and rooms. Gym pool breakfast buffet and restaurant at hotel.

We booked a non-refundable room. We have stayed here before and have stayed in all districts of Belize for work, usually in the summer months. While there is usually a snag or long delay with check-in at this hotel in particular, I was told this time that the rooms were booked (even though I was booked with a non-refundable reservation). We were sent to another hotel and they transferred the reservation. The place they sent us was extremely disappointing. Across Belize, hotels and guest houses at 1/2 the cost are outperforming this hotel by leaps and bounds.

Limited english speaking employees. On their sight they said they provide clean drinking water. But they have no way to refill water bottle without having to ask someone. When you asked them they acted annoyed to be doing it. They had plenty of empty rooms but put me right next to the gym. On sunday there where over 30 kids and 20 adults in and around pool. I spoke to some of them and found out they let the public come in and use the pool. I could not enjoy even 15 minutes. I went to desk and they would not even respond, implying we do not care what you say. Room is 200 a night and they let the pulblic in to use pool. REALLY??????? I WILL NEVER STAY HERE AGAIN. PERIOD.

Prior guests did not check out there were no rooms for our group. We were told to go to another hotel. This despite having paid months in advance. I am expecting a refund on room as the hotel cancelled my reservation at check in no less

El personal de limpieza tarda demasiado en hacer la habitación, 2 días llegué a las 4pm y el cuarto no estaba limpio.

Booked this hotel for 1 night before our departure out. Located in the city with not much around. Any cafe or restaurant is atleast a 20 minute walk, which you don’t see many people walking. Our room was beside the fitness room, which shouldn’t be an occupied room quite frankly. We heard the music blasting from our room, but the worst was the slamming of the door of people going in and out. We go to bed early and rise early so it was very very disturbing. We decided to have dinner at the restaurant, and the food was not good and very overpriced. I ordered a filet mignon which was not left to rest, and was bleeding all into my plate. For the first time ever in my life, I was served Merlot in an ice bucket. Quite disappointing overall. Will mention the staff is very friendly!

The location was convenient and central to my needs. the new floor tiles just needs to be wiped with vinegar and water!!! there was a film of some greasy substance mixed in with the construction dust - staff tried but floor did not improve. just wipe with white vinegar and water

Hotel was under heavy renovation and construction. Proper signage on safety and construction in progress was lacking throughout.