醫療區舒適套房酒店 - 近路易斯安那州購物中心(Comfort Suites Medical District Near Mall of Louisiana)

Malo el servicio de la recepcionista del turno nocturno. Muy sucio, mucho olor a cigarro, alfombras desgastadas

The hotel was under renovations. There was no trash can, no hair dryer. The traffic noise was horrible. Felt like a Motel 6 honestly.

The front door handle/lock was loose and didn't seal properly. The cushions on the couch were stained. There was a crack in the window next to the bed. The bathroom door was hard the close and open, it needed cleaned painted, or just plain replace. The beds were very clean and comfortable.

For 6 people staying we got 1 towel! First room got no light and fire alarms hanging from the ceiling. They told us their breakfast lady didn't come, so no milk, no eggs, no coffee, basically nothing to eat.

Besides the cable not working properly i have nothing other to say. They fixed it the next day

Guy at the counter was nice and helpful. Sent us to a room that the door did not lock, looks like it was kicked in previously. He gladly changed our room. While the room was nice the toilet as leaking on the back of it wetting the floor. The vanity light which was the only light to actually see in the mirror did not work at all. We had two rooms for some friend of ours. Their room was awful not updated and had very old nasty sticky carpet. I guess they are remodeling slowly. Also had so much night traffic going on all hours of the night. Alot of women hanging around. And one room in particular that was really busy with traffic..

This property should be charged for FALSE ADVERTISING because the property’s conditions were totally AWFUL! The walkway, sidewalks, stairwell, and elevator were filthy and smelled of strong urine! The security gates were ALL propped open with mice traps as the stoppers and I felt afraid to stay there both nights! I tried to cancel my reservations and get a refund to go to another property and was told I could not receive a refund. I was fearful of the open access from any strangers standing outside or that visited the convenient store adjacent to the property to the open rooms. So I am still trying to speak with CS for ******* as the reservations were refundable! I could not reach anyone to resolve this matter Friday of Saturday! They’re undergoing renovations and should CLOSE until they’re finished! I am exhausted from the anxiety and lack of sleep from this weekend’s stay in the hotel. PLEASE CONTACT ME AND HELP ME GET MY REFUND THAT I REQUESTED AFTER SEEING THE CONDITION OF THIS PROPERTY! Thank you

First off there is $50 deposit required in addition to what you pay to book. No where on the website did it say anything about the deposit before confirming the booking. You cannot have access to your room until the deposit is paid. They will refund the deposit if your room is in good condition when you leave but it will take 3-5 business days. The receptionist at check in (Trudy) made me feel very belittled when I explained to her I had no clue there was a deposit. The room was absolutely subpar. Huge roaches. The lamps next to the bed didn’t work. It also smelled incredibly Musty

Breakfast is not that good but for a night stay only it’s good clean beds