山谷客棧(Auberge de la Vallée)

We stayed here over the weekend. Thankfully only for one night, I personally don't think I could have stayed any longer. I'm only rating this a 2 * and that's Soley on the fact that this place has huge potential, however is definitely not living up to it. First off, when it's this time year and your rolling your luggage to your room, down what I guess what is to be considered to be a 'path' to the cottage, is less than desirable...wet and dirty which you then bring into your cottage and track ALL over the room BC there are no floor mats at either door in the cottage. Paths and walk ways should be noticeable, safe and clean. Then when we opened the door, the entire hall smelt like sewage 😬. The cottages have sooo much potential. Huge rooms, nice bath, little kitchenette. Furniture old and outdated, actually wouldn't surprise me if someone were to get a splinter from the armrest of a chairs in the sitting area...🙄 The leather sofa....swallows you....not comfortable for sitting on what so ever, your pretty much on the floor and it being a sofa bed, I could only imagine what that would have felt like to sleep on. Two double beds in the room, none of which were soft and comfortable. Never slept very well at all. The dining table only had 3 matches chairs, fourth chair was just a random chair. The pool area....whoa....old....out dated not well taken care of. Hot tub was closed and emptied. I've been here in the past to just use the pool and spa services and in the last 8 years or so, this so called spa has seen better days. Front desk service....lacking. being in customer service and wanting the spa vibes....you won't find that here, unfortunately. Lady at desk, is cold and not very approachable. The gentalman who also works the front desk and could very well be the owner was very rude with another guest who's parents asked if they could just go into the the pool room and watch their grand children swim, and were told NO. We don't allow that here....🤔 Then only to see these older grandparents standing OUTSIDE the pool room window watching their grand children swim BC they were not allowed inside to enjoy the company of there family. Breakfast....very basic...coffee, tea, bagels, muffins, cereal kinda deal. If your one for a big hearty breakfast. Not going to suit your needs. I will say that the coffee was very good! The lids for the coffee cups did not fit (only one size cup and lid) we watched four different rooms try and put the lids on these cups and none of us was successful 🤦🏻‍♀️ If your going to book here thinking your going to get the spa vibes, and great quality service, sadly you will not. Like I said, this place can be beautiful, and has a lot going for it, bit is very much lacking on the details

The room was clean but bed was very hard and the room was very small. TV has limited channels and was very blurry. Ok for one night.

It was great. Room was perfect and staff was super friendly. I would have liked if the amenities were open a little later (pool). Definitely would recommend.

The premises has a homey and welcoming feeling in its decor and style but continental breakfast had a limited selection.

Everything was excellent. Rooms were clean and comfortable.little breakfast was good

Very clean and quiet. The staff was friendly. Typical continental breakfast. The hot tub was out of order which was disappointing. You have to drive to a restaurant or order in. The place is set back in the woods, which is nice, but make sure you bring fly repellant if you want to sit outdoors.

The property is cute but it is tired. Rooms are tight, shower curtain had mold on it, and the TV service was well below acceptable.

Great people at the office, very friendly and helpful, it is a very nice property and furnished very well. One of the best places that we have stayed at. Being from Alberta their English was superb.

Out of the way and privately owned and managed rustec look of buldinng and quiet