新城廣場酒店(Newtown Plaza Hotel)

The staffs are all friendly, helpful and kind. Hotel location is very convenient and accessible to all tourist attractions.

非常樂於助人和友好的工作人員總是很樂意提供協助

clean..friendly staff..near tourist spot🙂 we enjoyed oir stay..

Room description not indicated (no view or miuntainview) unlke with other booking app. Our room was noisy because of the exhaust. It was hot in the room and with poor ventilstion.

Will definitely book again. Everything was just perfect.

호텔서 호텔서비스 와 식사 만족함 매번 바기오 여행때마다 이 호텔을 사용하고 있고 가격대비 여러가지 가성비가 좋다 찬절함

Great place to stay in Baguio

Don't ever stay on this hotel, I have acquired Acute Gastroenteritis from eating from their restaurant/staying from their hotel. I immediately contacted the hotel after I consulted a Doctor and he later found out that I have Acute Gastroenteritis. I experienced diarrhea, stomach pains, and dizziness. But instead of them apologizing, checking on the conditions and wellness of their guests, they said it was just mere allegation and they resist to reimbursed my medical expenses. They failed to stand up and take accountability for the safety of their guests. They also failed to reimbursed my medical expenses. Don't stay on this hotel that won't take care of you, who will left you behind and will take your concerns for granted. Be better safe than never. This is my first time staying on their hotel and I will never go back again.

Our room was large and clean, however lacked basic facilities one would expect even in a 3 star establishment such as no fridge (room across the hall had one), no USB ports, no iron or hairdrier no hotel director of services. The walls were paper thin and overhearing other guests and hotel staff conversations at all hours was unwelcomed. Two double beds were quite firm but bed bases were essentially a timber box that the mattress sat in meaning that wacking your shin on a corner was easy and painful. The room looked a little tired and over due for a refresh. Unable to turn off the bathroom lights completly. The staff were typically pleasant and polite with one exception. The woman incharge of the buffett checkin counter was rude and condescending (a point noted by others in their reviews).