There was a fire in the laundry room of the hotel during our stay. The whole hotel was evaluated for a few hours. The hotel staff seemed unsure of what to do and didnt direct or communicate with guests at all. We stood outside in the cold for almost an hour before the fire department told us we could go wait inside the hotel next door to warm up. Even once they let guests back in the staff seemed a little lost- definitely a difficult situation, I know, but didnt check in with guests at all. Aside from all that, the hotel was just ok. Rooms were clean, but small and loud. Kids running in the halls, etc, up until 10pm. Hallways and pool area weren't very clean. Breakfast wasn't great- options but not very good. Fire aside, we probably wouldn't stay there again.
翻譯