I was disappointed that although we were staying 4 nights, we only got two complimentary coffees the first day. We had to open a bottle of water left by the coffee machine and assumed this is what we needed to use. We were charged for that water. If we didn’t open it we’d be expected to use bathroom tap water. My husband and I are well seasoned travellers and we have stayed in lesser hotels and always had complimentary teas and coffees everyday that were topped as and when they needed to be. The room was somewhat dated but, it was clean and tidy. The bed was comfortable. It would have been nice to have had access to an ironing board and iron. Would we stay at the Hylit again? No. It may just be coffee to the Hylit, but to us it’s that lovely comfy treat in morning that reminds us of home. Sorry Hylit, but you need to rethink your complimentary room drinks. What you’re doing is penny pinching. How embarrassing for you.
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