I initially booked this room because of the good reviews 8.4 stars on **********. However, when we checked in, the bath water was brown, and we pulled the comforter down to check the bed. There was hair on the sheets and they did not look as if they had been changed. When I contacted the front desk to ask for a manager, they offered a different room and said that contacting a manager wasn't necessary. I tried to show the front desk clerk the pictures of this issues and he did not want to see them. In the second room, the bath water was clear, but when I pulled down the comforter, the sheets had stains and did not look as if they had been changed. There was also black mold on ceiling tiles and the rooms were dirty in general. This was certainly not what I had expected from Holiday Inn Express and was most certainly overpriced at $339 for one night. My wife and I ended up sleeping in our rental car until our red eye flight from Anchorage. At least the rental car wasnt filthy.
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