ISU埃姆斯會議中心雷迪森酒店(Radisson Hotel Ames Conference Center at Isu)

Broken toilet would not flush and overflowed on first use. We were told this was happening a lot and maintenance doesnt come until next morning (this was 6pm), so we were offered towels to clean up all the water and told we could use their plunger if we wanted, otherwise we wouldn't have a bathroom the whole time. We drove 6.5 hours for an event, got back late and then had to do our own maintenance, resulting in 2am bathroom cleaning (the overnight shift person gave us the towels and plunger). Finally get to sleep by 3 and housekeeping enters our room at 830 am, so we just left instead of trying to get more sleep before the drive home. Also, clean up some of the hundreds of dead bugs laying in the entrances. Disappointing that staff expects guests to take care of this type of thing. What if we were elderly or disabled?? Also, if check in is 3pm and check out is 11am, wouldn't most maintenance issues be found in the evening hours? Yet no maintenance avaliable or staff willing to help? Not a good experience.

Good location but overpriced. The very few staff were friendly, the manager was surly. Every thing seemed self service (get own toilet paper, leave out garbage, no room cleaning until 4th day, wonky door lock). Restaurant wasn't open and I wouldn't pay $23 for a sandwich if it was!

I would not recommend this property to anyone. It was a terrible experience, but thankfully, Orbitz worked to help correct being charged double the reserved rate.

Got a room above washer dryer utilities that was noisy and couldnt sleep, room smelled with cleaner or stink-pretty that may have been to cover up some other smell, not good

Cleanliness in room was under par for a hotel. Stain in toilet hair next to bath tub and sink. I was only there for one night. But for $60 you get what you pay for. Service was great last at night was smiling and pleasant fast check in. And cute which made my night after a long day.

Clean room, price was great, front desk person was super nice and friendly. Radisson needs to know that the person working the front desk was super nice and helpful and should be praised for her help. This was a 4 pm check in on Saturday Jan 13th

When the front desk learned we were staying due to a death in the family, they sent a basket to our room with wine, snacks and water - so very thoughtful!

The price for this hotel was way too expensive for a game weekend. The room had not been vacuumed, was dusty in the front hotel staff need a class on professionalism, and how to deal with customers in a friendly manner.

I understand having to jack up prices for football But the elevator carpet was filthy, we found ants in our room and the grout was crumbling. At $300 a nite not worth it.