埃姆斯萬豪萬楓酒店(Fairfield Inn & Suites Ames)

I typically do not leave negative reviews but this hotel is horrible. The first room had disgusting black hairs and yellow stains all over the beds. The lady at the front desk was nice enough and said we can either change the sheets or change rooms..we changed rooms. The second room did not have black hairs in the bed but had them all over the bathroom floor. The walls were filthy, the carpet was disgusting, there was soda or something else splashed on the wall and just left to dry, the pool was ice cold, there was bugs all in the lobby, and the bed was extremely warn out. I am disappointed Marriott is allowing these owners to use their name.

The hotel was much better than expected for the price. Staff was very friendly and helpful. The room was clean and spacious. The breakfast wasn’t much to rave about but decent enough. The pool and jacuzzi were clean but small. The work out room had equipment that didn’t work which was a bummer. But overall it was a good hotel.

My shower curtain had mildew growin on it. I didn’t want or need housekeeping services so I dealt with it.

Didnt like being charged for 3 rooms by ******* when we were in one, called ******* that day and was told they took care of the extra rooms. But i still got charged!! Don't have to much good to say about ******* at this point.

The hotel is clean and the personnel is very cordial and warm. Especially Lisa from the kitchen ; she goes beyond her duty to give a special service to the guests . Our only dissatisfaction was the night when we arrived with the thermostat of the room , it was broken and the night was chilly. Nevertheless, as soon we informed the situation , we got another room in perfect conditions.

The staff where great. We stayed a week, and never once had an issue. Room was clean, guest service was fantastic the staff always greeted us and checked in to see if we needed anything.

Convenient location and good rates. Room was very clean and comfortable. I'd stay here again.

Doors/Walls do not provide much for noise reduction. We could hear everything anyone said going down the hallway. Property was clean. The only staff we had interactions were pleasant. Breakfast had good selection, typical heat and eat stuff, nothing fancy.

Light over desk is out. Was replaced, but too dim to read a book or study. Shower walls are dirty. People are shouting down the hall @ one another.