達拉斯艾迪生/科洛路萬怡酒店(Courtyard Dallas Addison/Quorum Drive)

There was no front desk staff for about 15 minutes and a line of people waiting to check out. I even called the front desk and let it ring to see if anyone would appear and they didn’t. Front desk told us there was free breakfast in the morning and we found out that wasn’t true. For $200 a night, free continental breakfast and full staffed front desk should be the bare minimum.

Literally this was one of the worse hotel experiences I ever had. First when we came to check in, there was no one at the front desk. I waited for over 20mins for someone to show up. I was told n hurry so I can make a show . I even called the hotel number 3 times and it lead just ringing with no answer. Finally I get my room. So we go up. The hallway smelled like pot. The people on the 4th floor were noisy and loud bsnging on doors and slamming. I didn’t get hardly any sleep at all . From all the noise and banging and loud musings c. It was horrible. I tried to tell the guy at the front desk and he didn’t even seem to care at all. Just horrible customer service. And not being able to relax and sleep was horrible. Considering we only got the room cause we were too tired to drive 35 mins away.

Our room looked recently renovated. That did not prevent the toilet from requiring a couple of extra pulls to stop going through fill/flush cycles on its owns or shower curtain rod from being incorrect installed, so the curtain could not stay in place. No housekeeping on Saturdays. Otherwise, the location is great - highly walkable to over a dozen of great restaurants, which is highly unusual for Dallas. All in all, I recommend the place.

Stayed overnight on business 8/23/2023 in room 720. AC was not working correctly and I was sweating through the night. AC did power on, however the AC would stop blowing cold air and warm air would come out. I arrived to check in late and had an early morning the next day so I did not ask for maintenance at the late hour. Unacceptable to have non functioning AC during extreme heatwave. Will not be returning to this hotel.

This property is trash. I stayed here for 5 days and room service never came once… I called front desk for fresh towels and instead of delivering them to my room they asked me to stop by the front desk to pick them up. Terrible service… the room felt dirty especially after no room service.

This location is in a great location. So many diverse dining options all around the hotel, check in was quick, and the room felt clean. Will be back to this location again when I come to town.

Muy amable el personal. Solo les recomendaría la limpieza de los cuartos mas seguido ya que solo limpiaron el cuarto un dia de los 3 que estuvimos

The front desk was extremely professional and knew how to handle an influx of people. I frequent this hotel often and I have nver been a dissatisfied customer.

This was a great stay. Nice clean room. Easy access plenty of parking . Will stay again