I've stayed here before and had no issues the last time. On this occasion, though, the staff at checking had zero personality and weren't welcoming at all. The bed had 2 mattresses pushed together which were at different heights, and one of them had busted springs effectively giving it a hole in the centre. This led to a terrible, sleepless night.
I remained a complaint. It's been a week and no response.
The saving grace was the server at breakfast who, despite English not being her first language, put up with ignorant guests and still gave us a smile and excellent service while people were being rude to her.
翻譯